If you don’t find the answer to your question about our online courses here, please email us at firstname.lastname@example.org and we will endeavour to provide the information that you need.
Q. Is AQI a Registered Training Organisation?
Yes our RTO code is 40744. Information about our registration may be found on the national register at www.training.gov.au.
Q. What much time per week should I study?
That depends on how quickly you want to finish. Most students will comfortably finish in the recommended timeframe if they study 10 hours per week.
Q. How long will the online courses take?
Time allowances for each qualification are recommended in the course brochure. If students are not able to finish in that time they may apply to AQI for an extension. In that case, AQI reserves the right to charge an enrolment extension fee.
Q. Who can help me?
For technical help to access the student learning web page: email@example.com
For help with your learning material: Your teacher
For administrative assistance eg enrolment and fees: firstname.lastname@example.org
To provide feedback or lodge a complaint: Your teacher in the first instance or, if that does not resolve your issue, Andrea Harris at email@example.com
Q. Who can enrol in our online courses?
Anyone who meets the entry requirements outlined in the course brochure may enrol.
Q. Who can apply for Recognition of Prior Learning (RPL)?
Anyone who believes they already have the competencies (skills or knowledge) the training is designed to develop can apply for RPL. These competencies could have been achieved from work experience, prior study or in some other way. What matters is that you are competent, not how you got there.
Q. How does Recognition of Prior Learning (RPL) work?
- The applicant obtains an application form and information about the competencies required.
- The applicant provides evidence that shows they meet the competencies required. This could be in the form of samples of work, position descriptions, or observation reports.
- A teacher assesses the evidence submitted and makes a judgement about whether it is sufficient or not.
- The applicant is advised of the outcome and receives a result.
Q. What is competency-based training and assessment?
Competency based training and assessment is the method used in vocational education and training to train and assess a student against a particular standard. If the student achieves that standard they are deemed to be competent. The standard is based on the skills required to competently complete a task in a workplace. Students are not graded i.e. they are not given a grade or compared to other students. Students do not have to spend a minimum amount of time training; once a student is deemed competent the training is complete. Limited resits are available to enable students to achieve the required level of competency.
Q. How is Competency Based Training different from other training I have done in the past?
With competency based assessment all students have to achieve the same standard to be deemed competent. This is not a percentage mark but a standard deemed by Australian industry to demonstrate competency.
Q. How do I submit assessment?
Your assessment information is provided online and will tell you clearly how to submit assessments. Some assessments are submitted online through the learning management system. Other assessments are emailed to firstname.lastname@example.org.
Q. What is a National Training Package?
It is a set of nationally endorsed standards and qualifications used to recognise and assess the skills and knowledge people need to perform effectively in the workplace.
Q. What is a unit of competency?
A unit of competency is part of a training package that specifies the required industry knowledge and skill for a particular job role or task, and the application of that knowledge and skill to the standard expected in the workplace. Detailed units of competency can be found by searching the national training register at www.training.gov.au.
Q. What is a qualification?
It is a formal certification. It shows that a person has achieved certain learning outcomes or competencies.
Q. What is a statement of attainment?
It is a statement given to a person confirming that the person has satisfied the requirements of units of competency or modules specified in the statement. A statement of attainment is issued to a student if they complete one or more units of competency but do not complete a whole qualification.