How you will learn
This program is provided as a mix of online and in booklet form. It will include activities, notes, and tutorials. Students receive continuous support from teachers for all course related questions. Where students have already completed similar units or have good experience in any of the units they may receive recognition – i.e. they will not need to study them.
A Certificate II in Business will prepare you to undertake a range of business tasks including communicating electronically, delivering presentations, providing customer services and using common computer software programmes.
Graduates will complete the program with skills and knowledge recognised by business professionals across a range of industries. Possible initial jobs for graduates include Administration Officer and Office Manager.
Pathways to further learning
As a graduate you will be invited to undertake further study in a higher qualification such as the Certificate III in Business (BSB30115). This will include some credit from your Certificate II in Business. AQI will provide you with advice and support on further training. All Australian Qualifications Institute (AQI) staff are qualified teachers. We know education.
There are no specific entry requirements for this certificate. Students who have English as a Second Language must have an IELTS score of 5.5 or equivalent.
This course usually takes six months to complete but students can complete it in less time if they choose to accelerate their learning. The maximum timeframe is one year.
To obtain this qualification, students will undertake the following units:
BSBWHS201 Contribute to health and safety of self and others
BSBSUS201 Participate in environmentally sustainable work practices
BSBITU201 Produce simple word processed document
BSBITU202 Create and use spreadsheets
BSBIND201 Work effectively in a business environment
BSBWOR202 Organise and complete daily work activities
BSBCUS201 Deliver a service to customers
BSBITU203 Communicate electronically
BSBWOR204 Use business technology
BSBINN201 Contribute to workplace innovation
BSBITU302 Create electronic presentations
BSBWRT301 Write simple documents
This qualification is recognised nation-wide and is taken from the Australian Business Services Training Package.
Recognition of Prior Learning
Do you already have experience? Recognition of Prior Learning (RPL) takes into account the knowledge and skills you have already gained through your previous education and work. You can earn credit for this qualification if you have: 1. completed relevant formal or informal training, or 2. have developed skills in these areas through experience, or 3. if you can demonstrate the skills required.